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Cookie Policy

Last updated: 11 October 2026

Webglobe uses a small number of first-party storage mechanisms. Strictly necessary and functional storage is always active because it is required for security or a feature you request. Optional analytics is activated only after your consent.

Strictly necessary and functional

These mechanisms secure forms and the admin environment, remember your cookie choice, and retain preferences you actively select. They cannot be disabled through the consent panel. Public pages remain available if you refuse optional analytics. Registration, account activation, login and MFA cannot work if your browser blocks the necessary session, CSRF or security cookies.

Optional analytics

If you choose “Allow statistics”, Webglobe stores first-party pseudonymous visitor and session identifiers. We record the viewed page, time, language, device type, browser family, operating system, referring domain and approximate country, region and city. The raw IP address and complete user-agent are not stored in analytics. The IP address may be sent to IPinfo for bounded location enrichment and is used to derive a keyed monthly network identifier.

The same statistics choice also covers conversion steps: website → demo → contact → accepted inquiry, and separately Kook & Ko product → cart → checkout → confirmed test payment upon return. We reuse the signed analytics-session cookie; no additional cookie is placed for these flows. The pseudonymous step records expire after at most 180 days and contain no account or order details.

Kook & Ko searches without a result use the same optional consent and existing analytics session cookie, with no additional cookie. Only submitted searches are measured; typing and empty results caused by filters are excluded. Refusal, withdrawal, DNT and GPC stop new observations. Search measurements are retained for at most 90 days.

We also measure visible time on each page. When you are signed in to the demo store, analytics additionally links login frequency, active days, server-confirmed demo-store and catalogue page views, dashboard page use, and PWA installation and opening events to your account. A random local installation token is stored only in hashed form on the server. Individual analytics records are retained for no more than 180 days; an app installation is reported as active after activity in the last 90 days.

Optional account-linked usage statistics also cover management dashboards and management-app installation/opening events when consent is given. Necessary app authorisation and security records are separate and continue to protect your account if you refuse analytics.

Before consent, after refusal, or when Global Privacy Control/Do Not Track is active, no individual analytics record, analytics cookie or analytics-purpose IPinfo lookup is created. We may keep identifier-free daily page-view totals, including only the group “no store login”, “store user” or “administrator” for demo-store pages; no account, cookie, session, network or device identifier is stored in these totals. A separate IPinfo lookup may occur only after successful account authentication to show an approximate session location and update the visible recognized-device history. Refusing has no effect on access to public pages and is never changed by account login or registration. We use no advertising cookies, cross-site tracking or advertising profiles.

Approximate IP-location data can be provided by IPinfo.

Storage overview

Name / storagePurposeCategoryDuration
__Host-webglobe_language Host-only cookie that remembers the language you selected. Functional 12 months
__Host-webglobe_analytics_choice Host-only preference that records whether you allow or refuse optional analytics; this value alone never authorises measurement. Necessary 6 months
__Host-webglobe_analytics_consent HttpOnly, server-signed proof of your analytics choice. It prevents a self-made or subdomain cookie from enabling measurement. Necessary 6 months
__Host-webglobe_csrf Host-only protection for forms and account actions against forged requests. Necessary 8 hours
__Host-webglobe_session Host-only session for the administrator, demo-store accounts and authorised CMS users. Necessary Own-device sign-in: max. 7 days, administrators/powerusers also 48-hour inactivity limit. Shared-device opt-out: 30-minute inactivity / 8-hour hard limit
__Host-webglobe_device Host-only random device recognition for login security and remembered MFA. Necessary 12 months
__Host-webglobe_demo2_session Separate Kook & Ko account session and server-side form protection. Necessary 30-minute inactivity and 8-hour hard limit; remember me max. 7 days
__Host-webglobe_demo2_device Random, host-only device code binding Kook & Ko sign-ins to this browser. Necessary 180 days
__Host-webglobe_analytics_visitor Host-only, signed identifier that pseudonymously distinguishes a returning browser after consent. Optional analytics 6 months
__Host-webglobe_analytics_session Host-only, signed identifier that groups page views into a session after consent. Optional analytics 30 minutes, sliding
localStorage: webglobe_pwa_installation_* Distinguishes an account or management app installation after consent and sign-in. Optional analytics 180 days; removed earlier on refusal or withdrawal; server record max. 180 days
sessionStorage: service-worker marker Prevents repeated cache-cleanup reloads. Necessary Browser tab session
localStorage: freq-forge-demo-cart-v1 (+ -expires), freq-forge-cart-reminder-v1:*, freq-forge-cart-sync-v1 Requested cart, reminder choice and sync deduplication; no advertising profile. Functional 30 days without cart changes; cleanup on subsequent use
sessionStorage: webglobe-kitchen-demo-v1, webglobe-kitchen-compare-v1, webglobe-kitchen-list-v1, webglobe-kitchen-pending-checkout-v1 Requested cart/favorites/comparison, catalogue return position and payment return recovery. Functional Tab session; restored browser sessions may retain it; removable in browser settings
localStorage: webglobe_pwa_last_open_*, webglobe_management_app_last_open Optional app-open deduplication after consent, separately from necessary management security observations. Necessary / Optional analytics 30-minute deduplication window; timestamp remains until replaced or cleared; optional values removed on refusal
localStorage: webglobe_pwa_push_offer_* Remembers whether you accepted or dismissed the app push offer; no measurement identifier. Functional Until changed or removed in browser settings
localStorage: wg-logout-shared, wg-logout-kitchen Cross-tab logout notification, follows the necessary logout cookie. Necessary Removed on next visit when the logout cookie no longer exists
sessionStorage: login throttle / newsletter refresh guard / service-worker reload marker Temporary request cooldown, stale administration reload prevention and version cleanup. Necessary Tab session; cooldown expires at the displayed deadline

Change or withdraw your choice

You can reopen the consent panel at any time. Withdrawal stops future analytics immediately and removes the analytics cookies on the next request. The consent choice itself is kept so we do not ask again on every page.

Legal basis and recipients

Necessary storage is based on the exception for storage required to deliver a requested service or secure communication. Authentication sessions keep the original login IP and an approximate country, region and city until the session expires or is revoked; when enabled, IPinfo receives the login IP no more than once per authentication session for this estimate. This display-only location processing is based on Webglobe’s legitimate security interest and never controls device identity, risk or authentication. Analytics is based on your consent. Webglobe stores only the bounded location result in analytics and does not share analytics profiles with advertising networks.

For the processing of personal data and your rights, see the privacy policy. Questions can be sent to info@webglobe.be.





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Your privacy choice

Your choice applies to Webglobe, Freq Forge and Kook & Ko. With consent we measure pseudonymous website and app use; for signed-in Freq Forge and management accounts, account use too. No advertising cookies.

Refusing does not limit the sites or demo purchases. Necessary storage remains active. Without consent we count only anonymous daily totals, without recognising you.

Full information about this choice

This choice applies to Webglobe, Freq Forge and Kook & Ko. Only with your permission do we measure visited pages, visible page time, browser, device, traffic source and approximate location, plus steps towards a contact enquiry or demo purchase. Kook & Ko also measures submitted searches without results. For Freq Forge and management accounts, login, dashboard and app use are linked to your account. These statistics are pseudonymous, not fully anonymous. We use no advertising cookies.

All sites and demo purchases keep working if you refuse. Necessary storage for language, security, your choice and requested shop features remains active. Without consent, we only count anonymous daily totals per page, without recognising you or your device. Change or withdraw consent at any time through Cookie preferences in each site's footer. Newsletter and push notifications have separate choices.

Cookie Policy and Privacy Policy.